BUDDY BRAND FITNESS LLC
Contract & Operations Agreement
1. Introduction
This contract is made between Buddy Brand Fitness, LLC ("Service Provider") and the client ("Service Receiver"). By signing this contract, both parties agree to abide by the terms outlined below.
2. Requirements by Service Provider
(a) Buddy Brand Fitness, LLC agrees to deliver all services chosen by the client as described in the service agreement and the publicly available Fulfillment Policy located at https://www.buddybrand.fitness/fulfillment-policy.
(b) The Service Provider will work to the best of their ability to help the client achieve their goals in fitness, mindset, and spiritual wellbeing through online coaching sessions, digital programs, and other listed formats.
(c) All client information will be kept confidential unless explicit permission is given, in accordance with the Privacy Policy and applicable data protection laws.
(d) Buddy Brand Fitness, LLC will adhere to the latest transaction policies and fulfillment standards as outlined in the Fulfillment Policy.
(e) The Service Provider will comply with all terms set forth in this contract and incorporated public policies.
3. Requirements by Service Receiver
(a) The client must adhere to all provisions of this contract and the terms detailed in the Fulfillment Policy.
(b) The client will prioritize their health and safety while following the program and agrees to obtain medical clearance prior to beginning.
(c) A minimum service commitment of three (3) months is required, unless otherwise noted at time of purchase.
(d) Confidentiality must be maintained regarding all services and plans received.
(e) Any dissatisfaction must be immediately communicated to Buddy Brand Fitness, LLC. Disputes must be resolved through direct communication and arbitration before any chargeback is initiated. Clients acknowledge that unauthorized chargebacks may result in legal and collection action, as detailed in the Fulfillment Policy.
(f) Clients who become unresponsive for a period exceeding thirty (30) days—defined as failure to reply via app, email, calendar, text message, or social media communication—may be considered to have abandoned the program, resulting in contract termination without refund.
4. Billing
(a) Clients must pay in full at the time of contract signing, unless an approved installment plan is granted through Stripe with Afterpay© or Klarna©.
(b) Payment must be made on or before the Friday preceding the start of services.
(c) Clients may prepay for multiple months in advance if desired.
(d) Payment plans or installment options are not directly offered by Buddy Brand Fitness, LLC under this agreement. However, such plans may be available via third-party payment processors subject to approval.
5. Refunds and Chargebacks
(a) All sales are final, and no refunds will be issued once the transaction is completed, except:
If Buddy Brand Fitness, LLC is unable to provide the purchased service.
If the client cancels prior to the initial onboarding call (subject to a $1,000 cancellation fee).
(b) Refunds, if approved, are subject to a 15% administrative fee.
(c) Clients agree to resolve any payment concerns directly with Buddy Brand Fitness, LLC before initiating a chargeback. Any unauthorized chargebacks may result in legal fees, collection costs, and potential account termination.
6. Cancellations & Client Dismissals
(a) Cancellations will incur a fee ranging up to $1,000 regardless of program cost, and is meant to be no greater than the total amount the Client has paid to Buddy Brand Fitness, LLC. This is an administrative fee to compensate for scheduling and preparatory work.
(b) Cancellations must occur before the initial onboarding call.
(c) Buddy Brand Fitness, LLC reserves the right to discontinue services if:
A client fails to attend scheduled sessions for 30 consecutive days without notice.
A client becomes non-responsive or fails to uphold the responsibilities detailed in this contract and the Fulfillment Policy.
(d) For divorce mentorship program, weekly coaching check-ins are reserved and scheduled each week. If a session is missed, it is not rescheduled for the individual client as these check-ins are mandatory & in a group setting.
7. Non-Compete Agreement
(a) Clients agree not to create, promote, or sell fitness programs that are substantially similar to Buddy Brand Fitness, LLC’s proprietary methods within a 50-mile radius of its primary business location for a period of two (2) years following completion of services.
(b) This clause does not apply to clients explicitly enrolled as coaching clients for the purpose of becoming certified coaches under Buddy Brand Fitness, LLC.
(c) Any violation of this agreement may result in legal action.
8. Commercial Use of Information
(a) By signing this contract, the client grants Buddy Brand Fitness, LLC permission to use before-and-after photos, testimonials, and statements for promotional purposes.
(b) Any monetization of these materials remains the sole property of Buddy Brand Fitness, LLC, and the client forfeits all rights to future compensation.
9. Liability Disclaimer
(a) Clients acknowledge the inherent risks associated with health and fitness activities.
(b) Buddy Brand Fitness, LLC is not liable for injuries arising from the ordinary risks of fitness programs. However, this waiver does not apply to claims resulting from gross negligence or intentional misconduct by Buddy Brand Fitness, LLC.
(c) Clients are required to obtain medical clearance before beginning any program.
10. Arbitration Agreement
(a) Any disputes arising from this contract must be resolved through binding arbitration.
(b) Arbitration will take place in the United States and will follow the rules of the American Arbitration Association (AAA).
(c) Both parties waive their right to a jury trial or class-action lawsuit.
(d) This arbitration agreement covers all potential disputes, including contract interpretation and service satisfaction, to prevent litigation loopholes.
11. Enforceable Non-Disclosure Agreement (NDA)
(a) Clients agree not to disclose, distribute, or share any proprietary information, training methods, or business strategies of Buddy Brand Fitness, LLC that are not publicly available.
(b) This NDA applies for a period of two (2) years following the termination of services.
(c) Any breach of this NDA will result in legal action and potential financial damages, provided that enforcement complies with Florida’s legal standards regarding restrictive covenants.
(d) Nothing in this NDA shall prevent a client from reporting unlawful activity to appropriate authorities or exercising legally protected rights.
12. Force Majeure
(a) Buddy Brand Fitness, LLC is not liable for failure to perform obligations due to unforeseen circumstances beyond its control, including but not limited to natural disasters, government actions, or pandemics.
(b) In the event of force majeure, obligations will be suspended until resolution is possible.
13. Severability Clause
(a) If any part of this contract is deemed invalid, the remainder of the contract remains enforceable.
(b) Any invalid provisions will be modified to closely align with the original intent while maintaining legal enforceability.
14. Non-Disparagement Clause
(a) Clients agree not to make false, misleading, or defamatory statements about Buddy Brand Fitness, LLC in public forums, social media, or other outlets. However, this provision does not restrict clients from expressing their honest opinions or lawful consumer reviews.
15. Governing Law & Venue
(a) This contract and any disputes arising from it shall be governed by and construed in accordance with the laws of the State of Florida.
(b) Any legal action arising from or relating to this contract shall be brought exclusively in a court of competent jurisdiction in Miami-Dade County, Florida.
16. Addendums & Modifications
(a) Buddy Brand Fitness, LLC reserves the right to modify the terms of this agreement as necessary, provided that such modifications do not materially alter the client's rights under Florida consumer protection laws.
(b) Clients will be notified of any material changes via their registered email or through the official company website.
(c) Continued use of services after a modification constitutes acceptance of the revised terms. However, any changes that materially impact a client's obligations or rights will require explicit consent where legally required under Florida law.
17. Acknowledgment and Agreement
By signing below, all parties acknowledge and agree to the terms stated above. This document is legally binding and enforceable in arbitration.
18. Mutual Consent & Legal Capacity
Each party affirms they are of legal age in their respective Country of residence (18 years of age in the United States), are mentally competent, and are entering into this agreement willingly and without coercion, fraud, or undue influence. Both parties have read, understood, and voluntarily accept the terms of this contract.
19. Indemnification Clause
The Client agrees to indemnify, defend, and hold harmless Buddy Brand Fitness, LLC and its officers, employees, agents, and affiliates from any and all claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising out of or in connection with the Client’s breach of this agreement, misuse of services, or failure to follow professional or medical advice. This clause shall survive the termination of this agreement.
20. Validity of Electronic Signatures
Electronic signatures, whether digital or typed, shall be considered valid and legally binding with the same effect as handwritten signatures in accordance with applicable federal and state laws.
21. Scope of Services & Fulfillment Policy
The services provided by Buddy Brand Fitness, LLC are defined and publicly detailed in the Fulfillment Policy located at: https://www.buddybrand.fitness/fulfillment-policy. To access the policy, type the following into your browser (case-sensitive): www.buddybrand.fitness/fulfillment-policy. This fulfillment policy includes delivery methods, cancellation terms, refund guidelines, project abandonment standards, accepted payment methods, and service tiers.
Clients may enroll in one of four mentorship programs:
(a) 1-on-1 Spiritual / Training Mentorship includes a customized training plan via app, macro-based meal guidance, weekly 1-on-1 Zoom check-ins, Dominion Discipleship curriculum (covering identity, authority, obedience, and Spirit-led routine), weekly group coaching, Bible study access, and 24/7 app-based support.
(b) Group Mentorship (Mindset / Training / Nutrition) includes a group intake call (30 minutes, held either on Mondays or Fridays at 9:00 AM EST), custom workout and nutrition plans, weekly group coaching, bi-weekly Bible studies, and daily accountability via app.
(c) Elite Business Mentorship is designed for coaches, entrepreneurs, and content creators seeking to launch or scale their personal brand. This program includes bi-weekly 60-minute Zoom calls, complete coaching system buildout (operational after the first call), personalized marketing strategy (what, when, and how to post), audience targeting, offer creation, message articulation, landing page support, macro + workout plan, and 24/7 access to the mentorship team for business development and accountability.
(d) Reunification Mentorship is for men and women ready to rebuild mentally, physically, emotionally, and spiritually following a legal separation of the family. This program includes a group intake call (30 minutes, held Mondays or Fridays at 9:00 PM EST), a personalized workout routine via the BBF private app, a macro-based meal plan, weekly 1-hour video coaching focused on recovery structure and healing, Sunday coaching sessions with the Mindset/Training/Nutrition team, Bible study twice weekly with the BBF faith-based community, and eligibility for a cruise giveaway awarded to the top transformation client at the sole discretion of the Service Provider.
21-A. Start of Services
Services are considered to begin at the time of successful payment, regardless of intake call attendance. Buddy Brand Fitness, LLC will make all reasonable efforts to schedule the client into the next available group intake call (Monday or Friday at 9:00 PM EST). Missing an intake call does not warrant a private session or customized onboarding. Clients are expected to attend the next available group intake.
Per Section 6 of this agreement, failure to attend an intake call or engage with the program within thirty (30) days from the date of payment may result in the client being dropped from the program with no refund provided. This shall be considered a client dismissal due to non-responsiveness under the terms of this agreement.
21-B. Cancellation and Re-Enrollment Policy
Any client who cancels or is dismissed from the program, in addition to applicable fees, forfeits any funds previously paid. Payments cannot be applied toward future bookings or transferred to a different enrollment. Re-enrollment after cancellation or dismissal requires a new application and full payment at the current rate at the time of re-application.
This scope is governed by the Fulfillment Policy, including delivery methods, cancellation terms, refund guidelines, and accepted payment methods. In case of any conflict between the Fulfillment Policy and this contract, this agreement takes precedence.
22. Non-Solicitation Clause
The Client agrees that, for a period of twelve (12) months following the conclusion of services, they will not directly or indirectly solicit, recruit, or attempt to hire any employee, coach, or contractor affiliated with Buddy Brand Fitness, LLC for any business endeavor that may conflict with the interests of the Service Provider.
23. International Data Compliance and Governing Jurisdiction
This agreement shall be governed by the laws of the State of Florida. For clients residing in the United Kingdom, Canada, or countries governed by the General Data Protection Regulation (GDPR), Buddy Brand Fitness, LLC complies with applicable international data privacy laws. By entering into this agreement, Clients consent to the collection, storage, and use of personal data for the purposes of service delivery, administration, and communication. Clients may request access, correction, or deletion of their data at any time by contacting buddy@buddybrand.fitness. Any legal actions shall be brought exclusively in a court of competent jurisdiction located in Miami-Dade County, Florida, unless otherwise required by applicable international law.
24. Testimonial Consent and Media Use
The Client acknowledges that any testimonial, written feedback, photo, or video voluntarily submitted via email or written communication may be used by Buddy Brand Fitness, LLC for marketing, promotional, and educational purposes. By signing this agreement and submitting any such content, the Client consents to its use without expectation of compensation or ownership. Testimonial submissions are entirely voluntary and may be offered at any point in the mentorship without coercion or obligation.
25. Contract Summary: Terms of Service
This agreement confirms enrollment into one of the mentorship programs offered by Buddy Brand Fitness, LLC. The selected program includes a combination of structure, support, and coaching tools personalized by tier.
Access includes—but is not limited to—some or all of the following: a custom training app, macro-based nutrition guidance, weekly Zoom coaching calls, 1-on-1 check-ins (for custom mentorship only), group coaching sessions, twice-weekly Bible studies, discipleship curriculum, digital content, and 24/7 support through the mentorship platform.
Program Type (check one):
☐ 1-on-1 Spiritual Custom Mentorship
☐ Reunification Mentorship (90 Days)
☐ Group Mentorship (Mindset/Training/Nutrition)
☐ Business Mentorship
Duration Commitment (check one):
☐ 3-Month Program
☐ 6-Month Program
☐ 12-Month Program
Payment Method:
☐ Paid in Full
☐ 3rd-Party Installment (Stripe, Shop Pay, or similar)
26. Pricing Agreement
Kingdom Mindset Training 1-on-1 Mentorship:
☐ $3,000 for 3 Months
☐ $4,999 for 6 Months
☐ $6,500 for 12 Months
Kingdom Mindset/Training/Nutrition Group Mentorship:
☐ $1,999 for 6 Months
☐ $3,500 for 12 Months
Elite Mindset Business Mentorship:
☐ $4,000 for 3 Months
☐ $6,500 for 6 Months
☐ $8,500 for 12 Months
At time of signing, the service recipient may receive a contract addendum if there were any add-on services purchased. This addendum follows all policies, terms, and protections outlined in the main contract found above and is considered legally binding in conjunction with this agreement.
27. Cruise Incentive for Transformation Winner in Reunification Mentorship
As part of the Reunification Mentorship, Buddy Brand Fitness, LLC may award a cruise for two (2) to the client selected as the top transformation story during the 90-day program. The cruise incentive is not a guaranteed deliverable and is offered solely at the discretion of Buddy Brand Fitness, LLC.
The following terms apply to this incentive:
Cruise Cost Coverage: Buddy Brand Fitness, LLC will fully cover the cruise fare for the winning client and one guest. The prize covers only the cruise ticket and does not include airfare, transportation, lodging, travel insurance, documentation fees, or any other associated costs.
Airfare Not Included: The client is solely responsible for all airfare and any travel arrangements to and from the cruise departure port.
Selection Process: The transformation winner will be selected solely by Buddy Brand Fitness, LLC, based on demonstrated spiritual, emotional, and physical transformation, consistency, participation, and overall engagement during the mentorship. All decisions are final and not subject to appeal.
Eligibility: Clients must complete the full 90-day program and remain in good standing under the contract to be eligible. Any client who cancels, becomes unresponsive for more than thirty (30) days, or is dismissed from the program for any reason is automatically disqualified from the cruise incentive.
Cruise Availability & Group Threshold: The cruise giveaway may be made available only if a minimum of twenty-five (25) active Reunification Mentorship clients are enrolled. This minimum threshold may be adjusted—either increased or decreased—at the sole discretion of Buddy Brand Fitness, LLC depending on operational, financial, or strategic considerations.
27. Cruise Incentive for Transformation Winner in Reunification Mentorship (Cont.)
Enrollment Structure: The initial 90-day program is scheduled to begin on May 2nd and conclude exactly ninety (90) days thereafter. Buddy Brand Fitness, LLC may offer future rounds of this mentorship or allow rolling/open enrollment. In the case of rolling enrollment, clients will follow a flexible start date and receive access to modules and coaching accordingly. Cruise incentive eligibility in that case will be based on cumulative group attendance and other discretionary criteria established by the Service Provider.
Prize Fulfillment Timeline: The cruise departure date is to be determined and may occur after the conclusion of the 90-day mentorship cycle. Buddy Brand Fitness, LLC is not obligated to provide the cruise immediately following the conclusion of any one round of mentorship. The company reserves the right to extend, delay, or cancel the cruise offer at its sole discretion.
No Substitution or Exchange: The cruise may not be exchanged for cash, credited toward future services, transferred, or substituted for any alternate prize.
This cruise incentive is a promotional offering intended to recognize transformation but is not a contractual guarantee, promise, or entitlement. This clause is legally binding under the laws of the United States and is enforceable in international jurisdictions where applicable. Buddy Brand Fitness, LLC reserves all rights to modify, suspend, or cancel the giveaway for any reason and without prior notice.
28. Digital Communication & Notification
All communication, updates, and notices between the parties may be conducted via email, SMS, or through the official mentorship app. The Client agrees to maintain active access to these digital channels throughout the duration of the agreement and acknowledges that important program updates, check-ins, and notices may be delivered through these platforms.
29. No Guarantee of Results
Buddy Brand Fitness, LLC is committed to providing faith-based mentorship, structure, and personalized guidance. However, the Client acknowledges that results—whether physical, spiritual, or emotional—are not guaranteed. Outcomes vary based on the Client’s personal effort, participation, level of commitment, and ability to follow through with the program structure. The Service Provider is not liable for unmet expectations or goals not achieved by the Client.
30. Payment Failure & Access Suspension
If any payment made through a 3rd-party processor (e.g., Stripe, Shop Pay, Klarna) is declined, delayed, or reversed, Buddy Brand Fitness, LLC reserves the right to temporarily suspend access to all mentorship services. This includes access to the training app, group coaching calls, Zoom check-ins, and Bible study community participation. Access will be reinstated once the Client’s account is brought back into good standing. This clause applies regardless of whether the original payment plan was managed through the Service Provider or via an external finance partner.
31. Client Conduct & Behavioral Standards
The Client agrees to maintain respectful, honorable, and faith-aligned conduct throughout the duration of the mentorship. This includes all interactions with Buddy Lewis, participation in group calls, Bible studies, private app messaging, and communication with other clients.
Unacceptable behavior includes, but is not limited to:
(a) Disrespectful, slanderous, or combative speech toward the coach or community
(b) Consistent disruption, noncompliance, or refusal to participate in coaching environments
(c) Any conduct misaligned with the biblical and professional values of the mentorship
Additional Conduct Requirements for Reunification Mentorship Clients:
Clients enrolled in the 90-Day Reunification Mentorship are strictly required to abstain from alcohol, substance use, and illegal activity for the entire duration of the program. Speaking negatively about other members, engaging in inappropriate behavior, or violating program guidelines will result in immediate dismissal without refund, and may be reported to the referring agency or caseworker if applicable.
Buddy Brand Fitness, LLC reserves the right to dismiss any client who violates this section. Such dismissal will be immediate, permanent, and strictly nonrefundable. Re-enrollment into future programs is not guaranteed and is at the sole discretion of the Service Provider.
32. Term Acknowledgment & Activation
By signing this agreement and submitting the associated DocuSign envelope, the Client acknowledges that the contract becomes effective immediately upon execution and is considered legally binding as of the signature date.
This agreement constitutes a rolling start, meaning the contractual term begins on the date of the Client’s electronic signature and submission, and shall remain in effect until the conclusion of the service duration selected in Section 25 of this agreement.
The Client understands and agrees that the length of engagement—whether 3 months, 6 months, or 12 months—is binding and enforceable based on the option checked at the time of signing. The Client further affirms that they have reviewed all relevant terms, deliverables, and duration commitments prior to submission, and accepts that no alterations to the selected term may be made after signing without a formally executed addendum.
This clause serves as a final acknowledgment of the binding start and end dates of service, and reinforces the validity of this contract under U.S. federal law, the State of Florida, and international jurisdictions where applicable.
33. Acknowledgment and Agreement
By signing below, both parties acknowledge they have read, understood, and agreed to the terms outlined in this agreement and any incorporated policies or addendums. This contract is legally binding and enforceable under the laws of the State of Florida, the United States of America, and applicable international regulations.
Both the Service Provider and Service Receiver affirm that they are of legal age, mentally competent, and entering into this agreement voluntarily and without coercion, fraud, or undue influence. The parties also acknowledge that electronic signatures hold the same legal validity as handwritten ones, in accordance with U.S. federal and state law.
This agreement, including all incorporated sections and referenced policies, represents the complete understanding between both parties and supersedes any prior verbal or written communications.
Owner:
Buddy Lewis, d.b.a Buddy Brand Fitness, LLC
Client: __________________________________
Date: ______ / ______ / ____________
BUDDY BRAND FITNESS CONTRACT
Digital Education Product Agreement
Buddy Brand Fitness, LLC
Last Updated: March 11, 2025
⚠️ NON-REFUNDABLE DIGITAL PRODUCT AGREEMENT ⚠️
CRITICAL: READ BEFORE PURCHASE
By completing your purchase, you acknowledge and agree to the following NON-NEGOTIABLE terms:
- ZERO REFUNDS: All sales are 100% final. No refunds will be issued under any circumstances once payment is processed.
- IMMEDIATE DELIVERY: Digital materials are delivered within 24 hours. This constitutes full delivery and fulfillment.
- NO EXCHANGES: Digital products cannot be exchanged, transferred, or credited toward other purchases.
- NO CHARGEBACKS: You waive all rights to initiate chargebacks. Unauthorized chargebacks will result in legal action.
- NO DISPUTES: All disputes must be resolved through binding arbitration in Miami-Dade County, Florida.
- MENTAL CAPACITY: You confirm you are of sound mind, fully understand these terms, and voluntarily agree without coercion.
If you do NOT agree to these terms, DO NOT complete your purchase. Clicking "Purchase" or "I Agree" constitutes legally binding acceptance.
This Digital Education Product Agreement ("Agreement") is made between Buddy Brand Fitness, LLC ("Provider," "we," "us," or "our") and the purchaser ("Client," "you," or "your"). By completing your purchase, you acknowledge that you have read, understood, and agree to be bound by this Agreement, our Fulfillment Policy, and our Terms of Service.
THIS IS A LEGALLY BINDING CONTRACT. IF YOU DO NOT AGREE TO ALL TERMS, YOU MUST NOT PURCHASE OR USE ANY DIGITAL PRODUCTS.
1. Mental Capacity & Voluntary Agreement
Legal Capacity Confirmation
By purchasing any digital education product from Buddy Brand Fitness, LLC, you hereby affirm, represent, and warrant the following:
- Age: You are at least 18 years of age or the age of majority in your jurisdiction.
- Mental Competence: You are of sound mind, fully capable of understanding the legal implications of this Agreement, and possess the mental capacity to enter into a binding contract.
- Voluntary Agreement: You are entering into this Agreement voluntarily, without coercion, duress, fraud, misrepresentation, or undue influence from any party.
- Full Understanding: You have read this entire Agreement, including all incorporated policies, and fully understand the terms, conditions, obligations, and consequences.
- Legal Authority: You have the legal authority to bind yourself (and, if applicable, any organization you represent) to this Agreement.
- No Impairment: You are not under the influence of any substance, medication, or condition that impairs your ability to understand or agree to these terms.
If you cannot affirm ALL of the above statements, you are PROHIBITED from purchasing and must EXIT this page immediately.
1.1 Acknowledgment of Understanding
You expressly acknowledge that you have been given a full and reasonable opportunity to review this Agreement, ask questions, and seek independent legal counsel if desired. You waive any claim that you did not understand the terms or that the terms were not adequately explained.
1.2 No Oral Modifications
This Agreement can only be modified in writing and signed by both parties. Any oral statements, promises, or representations made by sales representatives, customer service, or any other party are NOT binding and do NOT supersede this written Agreement.
2. ABSOLUTE NO REFUND POLICY
ZERO REFUNDS - NO EXCEPTIONS
ALL SALES ARE 100% FINAL AND NON-REFUNDABLE.
2.1 Immediate Delivery = Full Fulfillment
Digital education products are considered fully delivered and fulfilled at the moment of payment clearance. Delivery occurs within 24 hours via email, SMS, and app access credentials. Once payment is processed, you have received the full value of your purchase.
2.2 No Refunds Under ANY Circumstances
NO REFUNDS will be issued for any reason whatsoever, including but not limited to:
- Change of Mind: No refunds if you change your mind 1 hour, 1 day, or 1 week after purchase.
- Buyer's Remorse: No refunds for regret, second thoughts, or impulse purchases.
- Financial Hardship: No refunds due to job loss, financial difficulties, or inability to pay financing installments.
- Personal Circumstances: No refunds due to illness, injury, relocation, divorce, or any life event.
- Dissatisfaction: No refunds if you are unhappy with the content, quality, or results.
- Non-Use: No refunds if you do not access, download, or use the digital materials.
- Technical Issues on Your End: No refunds due to your internet connectivity, device compatibility, or user error.
- Duplicate Purchase: No refunds if you accidentally purchase the same product twice.
- Unauthorized Purchase: No refunds if someone else used your payment method without permission (this is a dispute with your bank, not with us).
- Failure to Read Terms: No refunds because you did not read or understand this Agreement.
2.3 No Partial Refunds
There are no partial refunds, prorated refunds, or time-based refunds. If you purchase a 12-month package and use it for 1 day before requesting a refund, NO REFUND will be issued.
2.4 No Exceptions - Management Cannot Override
This no-refund policy is absolute and non-negotiable. Customer service representatives, managers, and executives do NOT have authority to issue refunds, credits, or exceptions. Do not ask for a refund. The answer is NO.
2.5 Waiver of Statutory Rights
To the maximum extent permitted by law, you waive any statutory "cooling-off period," "right of withdrawal," or consumer protection refund rights that may exist in your jurisdiction for digital products delivered immediately upon purchase.
Final Warning
IF YOU ARE NOT 100% CERTAIN YOU WANT TO PURCHASE, DO NOT BUY. There are no "try before you buy" offers, no money-back guarantees, and no refunds. Your purchase is FINAL the moment you click "Purchase" or "I Agree."
3. ZERO TOLERANCE CHARGEBACK POLICY
CHARGEBACKS ARE STRICTLY PROHIBITED
Initiating a chargeback is a MATERIAL BREACH of this Agreement and will result in immediate legal action.
3.1 Waiver of Chargeback Rights
By purchasing, you expressly waive and relinquish any right to initiate a chargeback, payment dispute, or reversal with your bank, credit card company, or payment processor (Visa, Mastercard, American Express, Discover, PayPal, Stripe, Affirm, Klarna, Afterpay, Coach Financing, or any other).
3.2 Agreement to Resolve Disputes Directly
You agree to contact Buddy Brand Fitness, LLC FIRST at help@buddybrand.fitness if you have any concerns, complaints, or disputes regarding your purchase. You agree to make a good-faith effort to resolve any issues directly with us BEFORE contacting your bank or payment processor.
3.3 Unauthorized Chargebacks = Breach of Contract
Filing a chargeback without first contacting us and exhausting all direct resolution efforts constitutes a material breach of this Agreement and will result in the following immediate consequences:
- Immediate Termination: All platform access (ABC Trainerize, Skool, automated messages) will be terminated instantly.
- Legal Action: Buddy Brand Fitness, LLC will pursue full legal enforcement of this Agreement, including filing a lawsuit in Miami-Dade County, Florida.
- Collections: Your account will be referred to a collections agency, and collections proceedings will be initiated to recover the full purchase amount plus interest, legal fees, and administrative costs.
- Credit Reporting: Unpaid balances may be reported to credit bureaus, negatively impacting your credit score.
- Permanent Ban: You will be permanently banned from purchasing any future products or services from Buddy Brand Fitness, LLC.
- Public Record: Legal filings become part of public record and may appear in background checks.
- Attorney's Fees: You agree to pay all attorney's fees, court costs, arbitration fees, and collection costs incurred by Buddy Brand Fitness, LLC in enforcing this Agreement.
3.4 Chargeback Defense Documentation
Buddy Brand Fitness, LLC maintains comprehensive records of all transactions, including:
- This signed Agreement (electronic signature timestamp)
- IP address, device information, and purchase timestamp
- Email delivery confirmation (digital materials sent)
- SMS delivery confirmation (login credentials sent)
- App access logs (Trainerize and Skool login history)
- Video/screenshot evidence of platform access and content delivery
- Payment processor transaction records
These records WILL be provided to your bank/credit card company to contest any unauthorized chargeback. Your signed Agreement explicitly states NO REFUNDS and NO CHARGEBACKS. You will lose the chargeback dispute.
3.5 Acknowledgment of Full Delivery
You acknowledge and agree that delivery of digital materials within 24 hours via email, SMS, and app access constitutes full and complete delivery of the purchased product. You cannot claim "product not received" or "services not rendered" because digital delivery is immediate and verifiable.
3.6 Fraudulent Chargebacks
If you claim your purchase was "unauthorized" or "fraudulent" when you in fact made the purchase yourself, you are committing chargeback fraud, which is illegal under federal law (18 U.S. Code § 1029). We will cooperate fully with law enforcement and payment processors to prosecute fraudulent chargebacks.
Legal Consequences
DO NOT FILE A CHARGEBACK. If you have a legitimate concern, contact us at help@buddybrand.fitness. We have a 99% customer satisfaction rate and are committed to resolving issues in good faith. Chargebacks = Lawsuits. You WILL be sued.
4. MANDATORY BINDING ARBITRATION
4.1 Waiver of Court Trial & Jury Trial
You waive your right to file a lawsuit in court and waive your right to a jury trial. ALL disputes, claims, or controversies arising out of or relating to this Agreement, your purchase, or your use of digital products MUST be resolved through binding arbitration.
4.2 Arbitration Rules
Arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Miami-Dade County, Florida, United States.
4.3 Waiver of Class Actions
You waive any right to participate in class-action lawsuits, class-wide arbitration, or any other representative action. All disputes must be brought on an individual basis only.
4.4 Arbitration Costs
Each party shall bear their own attorney's fees and costs, EXCEPT if you lose the arbitration, you agree to reimburse Buddy Brand Fitness, LLC for all arbitration fees, attorney's fees, and costs incurred in defending against your claim.
4.5 Arbitrator's Authority
The arbitrator shall have the authority to award damages, injunctive relief, and any other remedies available under Florida law, but shall NOT have authority to award punitive damages or order refunds in violation of Section 2 of this Agreement.
4.6 Arbitration Award is Final
The arbitrator's decision is final and binding. You waive any right to appeal the arbitration award except on very limited grounds permitted by the Federal Arbitration Act (9 U.S.C. § 1 et seq.).
5. NO EXCHANGES, CREDITS, OR TRANSFERS
5.1 No Exchanges
Digital products cannot be exchanged for other products. If you purchase the wrong package, you cannot exchange it for a different package. Your purchase is final.
5.2 No Credits or Store Credit
No credits, store credits, or account balances will be issued for any reason. You cannot apply your purchase toward a future purchase.
5.3 No Transfers
Your purchase is non-transferable. You cannot transfer your purchase, platform access, or digital materials to another person. Your account is personal to you only.
5.4 No Gifting After Purchase
If you purchase a digital product for yourself, you cannot later "gift" it to someone else to avoid this Agreement. The purchaser is bound by this Agreement regardless of who ultimately uses the materials.
6. IMMEDIATE DELIVERY CONSTITUTES FULL FULFILLMENT
6.1 Delivery Within 24 Hours
Digital education products are delivered within 24 hours of payment clearance via:
- Text Message (SMS) – Personalized PDF workbook link
- Email – Login credentials for ABC Trainerize App, Skool Community, and Resource Library
- App Access – Instant activation of your mobile learning platform
6.2 Full Fulfillment Upon Delivery
Once digital materials are delivered, Buddy Brand Fitness, LLC has fully fulfilled its obligations under this Agreement. You have received:
- Permanent digital downloads (PDFs, eBooks, templates)
- Time-limited platform access (ABC Trainerize, Skool, automated messages)
- Access to scheduled educational webinars (if applicable)
You cannot claim "services not rendered" or "product not received" because delivery is immediate and verifiable.
6.3 Your Responsibility to Access Materials
You are responsible for accessing and downloading your digital materials. If you fail to log in, download, or use the materials, that is YOUR responsibility, not ours. No refunds will be issued for your failure to access delivered materials.
6.4 Technical Issues on Your End
Buddy Brand Fitness, LLC is NOT responsible for technical issues on your end, including but not limited to:
- Incorrect email address or phone number provided at checkout
- Spam filters blocking our emails
- Internet connectivity issues
- Device compatibility issues
- User error (forgotten passwords, incorrect login attempts)
If you experience technical issues, contact help@buddybrand.fitness IMMEDIATELY (within 48 hours of purchase). We will assist you in accessing your materials. Failure to contact us within 48 hours waives any claim of non-delivery.
7. ACKNOWLEDGMENT OF PRODUCT QUALITY
7.1 Satisfaction Rate
Buddy Brand Fitness, LLC maintains a 99% customer satisfaction rate. Our digital education products are of the highest quality, based on proprietary trade-secret curriculum, and have transformed the lives of thousands of clients.
7.2 No Guaranteed Results
Individual results may vary. We do NOT guarantee specific outcomes (weight loss, fitness improvements, spiritual growth, business success). Your results depend on YOUR effort, commitment, and individual circumstances.
7.3 Educational Products Only
Digital products are for educational and informational purposes only. They are not a substitute for professional medical, nutritional, psychological, or financial advice. Consult a qualified professional before beginning any fitness, nutrition, or business program.
7.4 You Accept Responsibility for Your Results
YOU are responsible for your own results. If you do not achieve your desired outcomes, that is not grounds for a refund, chargeback, or dispute. We provide the education; you provide the implementation.
8. INDEMNIFICATION & HOLD HARMLESS
8.1 Full Indemnification
You agree to indemnify, defend, and hold harmless Buddy Brand Fitness, LLC, its owners, officers, employees, agents, contractors, and affiliates from and against ANY AND ALL claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorney's fees and court costs) arising out of or relating to:
- Your breach of this Agreement
- Your violation of any law or regulation
- Your violation of any rights of a third party
- Your misuse of digital products or platforms
- Your filing of an unauthorized chargeback or payment dispute
- Your failure to follow medical advice or obtain medical clearance
- Any injuries, health issues, or damages you suffer while using the educational materials
8.2 Survival After Termination
This indemnification obligation survives termination of this Agreement and remains in effect indefinitely.
9. LIMITATION OF LIABILITY
9.1 Maximum Liability
To the maximum extent permitted by law, Buddy Brand Fitness, LLC's total liability to you for any and all claims arising out of or relating to this Agreement or your use of digital products shall not exceed the amount you paid for the digital product (e.g., if you paid $3,000, our maximum liability is $3,000).
9.2 No Consequential Damages
Buddy Brand Fitness, LLC shall NOT be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to:
- Loss of profits or business opportunities
- Loss of data or information
- Personal injury or health complications
- Emotional distress, mental anguish, or psychological harm
- Loss of reputation or goodwill
- Cost of substitute products or services
9.3 "As-Is" and "As-Available"
Digital products are provided "AS-IS" and "AS-AVAILABLE" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement.
FINAL ACKNOWLEDGMENT & CERTIFICATION
BY SIGNING, YOU CERTIFY THE FOLLOWING:
- ☑ I am at least 18 years of age and of sound mind.
- ☑ I have read and understand this ENTIRE Agreement (all sections).
- ☑ I understand this is a NON-REFUNDABLE purchase. NO REFUNDS UNDER ANY CIRCUMSTANCES.
- ☑ I understand I CANNOT file a chargeback. Doing so will result in legal action.
- ☑ I understand digital materials are delivered within 24 hours, which constitutes full fulfillment.
- ☑ I agree to resolve any disputes through binding arbitration in Miami-Dade County, Florida.
- ☑ I waive my right to a jury trial and class-action lawsuits.
- ☑ I am entering into this Agreement voluntarily without coercion.
- ☑ I have had the opportunity to ask questions and seek legal counsel.
- ☑ I accept full responsibility for my results and outcomes.
- ☑ I understand this Agreement is legally binding and enforceable in court.
IF YOU CANNOT CERTIFY ALL OF THE ABOVE, DO NOT PURCHASE.
Provider:
Buddy Lewis, d.b.a Buddy Brand Fitness, LLC
Client Signature:
__________________________________
Client Name (Printed):
__________________________________
Date:
______ / ______ / ____________
Electronic signatures are legally binding under the U.S. E-Sign Act and UETA. Your purchase confirmation email serves as proof of your electronic signature and agreement to all terms.
Questions BEFORE Purchase?
If you have questions about this Agreement or the digital products BEFORE purchasing, contact us:
📧 Email: help@buddybrand.fitness
📞 Phone: +1 (720) 908-2632
💬 Instagram DM: @buddybrandfitness
📱 WhatsApp Business: +1 (720) 908-2632
DO NOT purchase if you have unresolved questions. We are happy to help BEFORE you buy, but AFTER purchase, the sale is final.
Mailing Address
Buddy Lewis c/o Buddy Brand Fitness, LLC
7951 NE Bayshore CT, Miami, FL 33138